Wawa Cart Volunteer Program
Posted on: Wednesday, 4.4.2018
In partnership with the Children’s Hospital of Philadelphia’s Wawa Volunteer Services Department, The Center for Autism has worked with 3 clients in the Social Competency Program to have them complete a pilot program that helps candidates learn a variety of tasks, all of which are aimed to help them develop professional skills for their future professional or academic endeavors. On February 25, 2018, all 3 young men completed the pilot program and attended their official volunteer orientation at CHOP!
The pilot program included training these individuals in the following, in order to prepare them for entry into volunteer services:
- Basic/relevant technology skills using Google Calendar, Drive, and Gmail.
- Time-management skills using Google Calendar.
- Interviewing skills ( In-Vivo with professionals from CHOP).
- Emotional aspects associated with being in a hospital environment.
- How to provide polite customer service in serving beverages (tone of voice, mannerisms, appropriate word choice).
- Correct serving of coffee/tea/hot chocolate and what is offered for each drink (honey, creamer, sugar, etc.).
- How to safely move large canisters of coffee, how to safely serve hot beverages, and how to safely maneuver the Wawa Coffee Cart when full.
- Infection control as it relates to safe room delivery of beverages to patients in isolation and/or other scenarios.
All three individuals showed tremendous drive in making sure they were present for all the weekly skills lessons. They were supportive, kind, helpful to their peers, and demonstrated leadership ability! We commend these young men & the team at CHOP for helping make this program possible!